faq

Frequently Asked Questions

Choosing the right marketing partner is a serious decision - and you deserve clear answers before making it. Below, you’ll find transparent insights into how we work, who we serve, and what you can expect from partnering with us. Every answer reflects the same principles that guide our agency: trust, expertise, and measurable results.

1. Partnership & Trust

Is my business the right fit to work with your agency?

What industries do you specialize in, and what types of clients see the best results?

How do you learn about my industry, customers, and competitive landscape?

Do you work with businesses in large, competitive markets?

What company sizes do you typically partner with?

How many clients do you take on at once, and will my business be a priority?

What makes your agency different from other marketing companies?

Who will be working on my marketing, and what qualifications do they have?

Why should I choose your agency instead of a cheaper alternative?

Can I see case studies or real campaign data from similar businesses?

2. Services and Capabilities

What services do you offer?

Can I choose only the services I need?

Will you manage my Google Ads campaigns?

Will you manage Google Local Services Ads (LSA)?

Do you offer pay-per-lead marketing?

Can you help my business rank higher on Google and Google Maps?

Can you build a new website for my business?

Can you improve my existing website instead of replacing it?

Do you design high-converting landing pages?

Will you manage my social-media ads and organic content?

Can you help increase my reviews and manage my online reputation?

Do you assist with branding, messaging, and positioning?

Can you integrate or upgrade my CRM and marketing automations?

Will you automate lead follow-up and tracking for me?

Do you work with both B2B and B2C service businesses?

3. Strategy & Execution

How will you determine the right marketing strategy for my business?

What does the onboarding process look like?

Will I have a dedicated account manager or point of contact?

Will you review my current marketing before we start?

Do you research my competitors and local market before creating a plan?

How do you decide which platforms and tactics are best for my goals?

Will my strategy be custom-built or based on standard packages?

How often will we meet, review performance, and adjust the strategy?

Can you target my ideal, high-value customers or service areas?

Can you help me dominate my local market or service area?

How do you track and report key metrics and performance data?

How do you test, optimize, and improve campaigns over time?

How will you help me build long-term, sustainable growth?

4. Investment & Commitments

How much do I need to invest to work with your agency?

Do I need to sign a long-term contract, or can I go month-to-month?

Are there onboarding or setup fees?

Is my ad spend included in your pricing or billed separately?

Do you require a minimum ad budget?

What payment options and billing methods do you offer?

What happens if I need to pause or adjust services?

5. Results and Expectations

How soon will I start seeing results?

What kind of results should I realistically expect?

Do you guarantee specific results or performance levels?

How do you handle underperforming campaigns or unexpected results?

How will you measure ROI, lead quality, and long-term growth?

Table of Contents
Excellent

Based on 42 reviews

Hugo Stevenson

US

Sep 20, 2025

Verified

Very productive cooperation. We originally hired them to run our Google ads. After a few months, we realized they are very capable and right now they are responsible for our entire online presence. A well-deserved 5-star review.

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Excellent

Based on 42 reviews

Justin Russo

US

Sep 19, 2025

Verified

We have been with VNA for over 2 years now. They’ve done a great job marketing for my company. They run ads for us, do SEO, take care of our website and manage our reputation. Two years ago, we were doing around $3 million annually; this year, we’re on track to make around $4.5 - $5 million. A significant portion of this growth is thanks to the campaigns and advice we consistently get from the team at VNA. Thank you.

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Excellent

Based on 42 reviews

Elliot Reynolds

US

Sep 17, 2025

Verified

I recommend this agency, they get us 120 - 150 qualified HVAC leads every month, we close almost 36% of them.

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Excellent

Based on 42 reviews

Claire Harrison

US

Aug 29, 2025

Verified

We have had a great experience with Violet Neuron. Very efficient project organization and ROI-focused strategies. I’ve had some prior negative experiences with agencies that couldn’t show me any return on my investment. Instead of that, I was getting dashboards full of useless data about clicks, likes, etc. With these guys, we focus on leads, customers, and revenue. And this is exactly what I need in my business. There are some minor things I would improve, as always, but considering the results they get us, they deserve only praise.

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Excellent

Based on 42 reviews

Damien Rhodes

US

Aug 26, 2025

Verified

Working with Violent Neuron has been a game changer. I’m extremely impressed by their professionalism, initiative and of course the results. Moreover, when setting future business and marketing goals they are always painfully honest about the stuff they can deliver and things that are unlikely to happen. So far, I don’t have any negative feedback.

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