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faq
Frequently Asked Questions
Choosing the right marketing partner is a serious decision - and you deserve clear answers before making it. Below, you’ll find transparent insights into how we work, who we serve, and what you can expect from partnering with us. Every answer reflects the same principles that guide our agency: trust, expertise, and measurable results.
Partnership & Trust
Is my business the right fit to work with your agency?
What industries do you work with?
How do I know you understand my industry and customers?
Do you work with businesses in large, competitive markets?
What company sizes do you typically partner with?
How many clients do you take on at once, and will I be a priority?
What makes your agency different from other marketing companies?
Do you handle work in-house or outsource it?
Why should I choose your agency instead of a cheaper alternative?
Can I see case studies and testimonials from other clients?
Services and Capabilities
What services do you offer?
Can I choose only the services I need?
Will you manage my Google Ads campaigns?
Will you manage Google Local Services Ads?
Will you handle SEO and Google Maps ranking?
Can you build or rebuild my website?
Can you improve my existing website instead of replacing it?
Do you build high-converting landing pages?
Will you manage social media advertising and content?
Can you help increase my reviews and improve my online reputation?
Do you assist with branding, messaging, and positioning?
Can you integrate or upgrade my CRM?
Will you automate lead follow-up for me?
Can you train my team to convert leads and handle calls properly?
Do you work with both B2B and B2C service businesses?
Strategy and Execution
How will you determine the right marketing strategy for my business?
What does onboarding look like?
Will I have a dedicated account manager?
Will you review my current marketing before we start?
Do you research my competitors and market before creating a plan?
How do you decide which platforms and tactics are best for my goals?
Will my strategy be custom or based on a standard package?
How do you track performance and key metrics?
How do you test, optimize, and improve campaigns over time?
How will you help me build long-term, sustainable growth?
Investment & Commitments
How much will it cost to work with your agency?
Do I need to sign a long-term contract, or can I go month-to-month?
Are there onboarding or setup fees?
Is my ad spend included in your pricing or billed separately?
Do you require a minimum ad budget?
What payment options do you offer?
What happens if I need to pause services?
What kind of investment is needed to see meaningful results?
Results and Expectations
How soon will I start seeing results?
What kind of results should I realistically expect?
Do you guarantee specific results or performance levels?
What happens if I’m not seeing the results we discussed?
How will you measure ROI and lead quality?
Will I have access to real-time reports, call tracking, and analytics?
How will you support my business as it scales and my needs evolve?
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Hugo Stevenson
US
Sep 20, 2025
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Verified
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Justin Russo
US
Sep 19, 2025
Verified
We have been with VNA for over 2 years now. They’ve done a great job marketing for my company. They run ads for us, do SEO, take care of our website and manage our reputation. Two years ago, we were doing around $3 million annually; this year, we’re on track to make around $4.5 - $5 million. A significant portion of this growth is thanks to the campaigns and advice we consistently get from the team at VNA. Thank you.
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Elliot Reynolds
US
Sep 17, 2025
Verified
I recommend this agency, they get us 120 - 150 qualified HVAC leads every month, we close almost 36% of them.
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Claire Harrison
US
Aug 29, 2025
Verified
We have had a great experience with Violet Neuron. Very efficient project organization and ROI-focused strategies. I’ve had some prior negative experiences with agencies that couldn’t show me any return on my investment. Instead of that, I was getting dashboards full of useless data about clicks, likes, etc. With these guys, we focus on leads, customers, and revenue. And this is exactly what I need in my business. There are some minor things I would improve, as always, but considering the results they get us, they deserve only praise.
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Damien Rhodes
US
Aug 26, 2025
Verified
Working with Violent Neuron has been a game changer. I’m extremely impressed by their professionalism, initiative and of course the results. Moreover, when setting future business and marketing goals they are always painfully honest about the stuff they can deliver and things that are unlikely to happen. So far, I don’t have any negative feedback.
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