Remodeling Company, NYC

How We Drove $1.1 Million for a NYC Remodeler

Industry

Remodeling

Services

CyberEngine™ Advertising and SEO

Results (First 12 Months)

$1.1M
Additional Revenue

Additional Metrics

371
Leads Generated

About the Client

The client is a residential remodeling company operating in New York City with three dedicated crews focused on kitchens, bathrooms, whole-home renovations, attics, and basements. Their core projects take place in owner-occupied homes, where dust control, building rules, and timelines are just as important as design and finishes. Attention to operational precision defines their success in a complex urban market.

With an average project size of about $13,000, the firm’s profitability depends on keeping its crews consistently busy. Unlike low-volume or seasonal contractors, this business runs on momentum—if projects aren’t lined up, margins suffer quickly. A full calendar isn’t a bonus—it’s a requirement.

Despite a solid reputation, the company’s digital footprint lacked depth. Their Google Business Profile was basic, and most inquiries came through referrals or chance searches. Local visibility was hit-or-miss, and the firm often missed out on new leads because it simply wasn’t visible where it needed to be. In a city of fierce competition, whoever shows up first wins the call.

The leadership team didn’t care about impressions or clicks—they wanted measurable outcomes tied to real jobs. They partnered with us to build a system that would turn ad spend into signed contracts. Trackable demand was the goal.

Challenges

The company’s first major obstacle was cost inefficiency in their digital ads. In New York City, competition for remodeling-related keywords is fierce, and cost-per-click (CPC)—the price paid each time someone taps an ad—runs high. Unfortunately, earlier DIY efforts lacked targeting precision. Ads attracted renters, DIY researchers, and budget-seekers rather than qualified homeowners. This meant the sales team wasted valuable time fielding mismatched calls instead of closing jobs with real potential. Every poor-fit lead diluted focus from high-value consultations.

Their visibility on Google Maps was also weak. On mobile, the Local Pack—the top three listings that appear with a map—often dominates what users see. Without complete business categories, up-to-date photos, or clarified service zones, the company rarely surfaced in searches like “kitchen remodeler Queens” or “bathroom contractor Brooklyn.” Meanwhile, better-optimized competitors occupied those top spots. Maps performance was too inconsistent to create dependable lead flow.

Seasonality further complicated growth. During winter months, demand softens as families travel or delay major projects until spring. But overhead—labor, leases, insurance—doesn’t slow down. A slow December often led to idle crews in January and February. Then, as demand surged in spring and early summer, the team scrambled to catch up, often missing opportunities due to disorganized intake. The business was trapped in a cycle of feast and famine.

Finally, the company lacked a system for clear attribution. Attribution means tracing a signed job back to its originating ad, search query, or channel. Without this visibility, they couldn’t tell which ads were driving results and which were wasting spend. Leads lived in inboxes, text threads, or were never logged at all. Without attribution, marketing decisions were educated guesses at best.

Strategy and Solution

We began with a review of the company’s sales history—analyzing job profitability, close rates, and lead sources by borough and service type. The business owner provided insight into which project types delivered the best margins and which ones tended to cause delays or client friction. Based on that data, we crafted messaging around the benefits that mattered most to their customers: control over dust, help with permitting, and timelines that stayed on track. These proof-driven values became the foundation of the brand’s digital presence.

Next, we activated CyberEngine™ Advertising across three key platforms. Google Search Ads were used to reach high-intent homeowners actively looking for remodeling help. Google Local Services Ads (LSAs), which charge only when a lead is verified, helped capture mobile users ready to call directly. Facebook Lead Ads complemented these efforts by offering quick, low-friction lead capture from casual scrollers beginning their research. Every platform played a specific role in the lead funnel.

We structured campaigns by borough and major renovation category. This allowed each ad to align tightly with the location and scope the prospect was searching for. A homeowner in Queens looking to update a basement saw entirely different creative and messaging than someone in Manhattan planning a full-home renovation. Responses from all platforms were routed into a shared inbox and CRM, enabling fast, organized follow-up from the sales team. This structure ensured every lead received timely attention.

To filter out low-quality leads, we implemented a rigorous negative keyword strategy. This blocked traffic from searchers outside the target profile—such as renters, ultra-low-budget inquiries, and general research terms. The ad copy was written in clear, everyday language with promises rooted in real deliverables. Licensing and insurance were prominently featured in LSAs, and Search Ads focused on reliability, not fluff. The entire system was built to attract serious homeowners.

Meanwhile, we optimized the client’s Google Maps presence. Twice weekly, we added geo-tagged photos of real projects and ensured service areas were clearly defined. We also corrected NAP citations—making sure the company’s Name, Address, and Phone were consistent across major directories—and populated the Q&A section with straightforward answers to common questions. These improvements increased visibility in proximity-based searches.

All ad and Maps activity fed into a live performance dashboard that tracked leads, conversions, and revenue estimates by source. Each metric included a short explanation, so the team could interpret results without needing a marketing background. With data in one place, decisions became evidence-based—not guesswork.

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Results

Over twelve months, the campaign generated 371 qualified homeowner leads, each pre-screened for ownership, location, and scope. These were not passive contacts—they were active inquiries from homeowners ready to start serious conversations. The client estimated a 23% close rate, based on historical performance across similar job types. That resulted in roughly 85 booked projects directly connected to the leads we helped generate. This created a level of demand consistency the company had never previously achieved.

The client also reported an average project value of $13,000, giving the campaign an estimated revenue impact of $1,109,290. All leads were processed through a shared CRM system, tagged by source—Google Ads, Local Services Ads, Facebook, or Maps—and monitored through to final disposition. Leadership reviewed monthly reports that connected activity to outcomes, and they used that data to forecast production schedules, allocate crews, and plan materials. Marketing decisions were no longer reactive—they were driven by results.

One of the most meaningful outcomes was the smoothing of seasonal demand curves. In previous years, December through February were unreliable at best. During the campaign, even those months generated enough qualified leads to keep one or more crews working at capacity. Then, when spring and summer arrived, the intake and sales systems handled the increased volume without overloading the team or letting inquiries fall through. Lead flow became predictable, and so did revenue.

Customer operations benefited in parallel. Faster intake and clear expectations led to more on-time project starts, better communication, and a sharp increase in five-star reviews. Those reviews further improved Google Maps visibility, generating even more inbound calls. The system began to feed itself. By year-end, marketing had moved from a cost to a core operational advantage.

Excellent

Based on 36 reviews

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Adam Howell

US

Aug 12th, 2025

Verified

If you’re serious about growing your business, this marketing agency is definitely for you. Our initial goal was to grow aggressively over the next 2 - 3 years. I knew that to get there, we would have to invest heavily in marketing, especially advertising. It wasn’t easy to find a partner who could manage our significant ad budget (especially after I’d been burned multiple times in the past). Violet Neuron was recommended to us by a friend who also owns a contracting business. He had a lot of good things to say about them, and after only four months of working with them, I can wholeheartedly confirm all of it. The entire team approaches their work with ambition and professionalism. They’re very transparent and responsive. Our results improve every month: we now get 8- 10 qualified leads daily. Almost half of them convert into customers (shoutout to my sales team, they’re doing a very good job).

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Excellent

Based on 36 reviews

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Lydia Gilbert

US

Jul 31st, 2025

Verified

I recommend this company. They have been running our ads on Google and Facebook for over two years. Our company grew over 50% during this time. Very good lead quality - they even provided comprehensive sales training for our team!

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Excellent

Based on 36 reviews

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Mark Jordan

US

Jul 29th, 2025

Verified

The whole team at Violet Neuron consistently overdelivers. Outstanding work, at least 100 qualified leads per month like clockwork over the past six months. We've gained countless high-value customers, especially installations, which are our most profitable segment. They’re truly our growth partner, and I trust them completely with our marketing budget. Even when something doesn’t go as planned, they communicate honestly which I really appreciate.

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Excellent

Based on 36 reviews

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Patrick Chambers

US

Jul 10th, 2025

Verified

I've been working with Violet Neuron for over 2 years now, and they've never let me down. Their performance is top-notch, even with many aggressive competitors in our area. We've had a few bumps along the way, but the entire marketing team always goes the extra mile to ensure that all our crews stay booked. Many agencies do just the bare minimum, it's really hard to find an effective one. I'm lucky I found one, and they have my support.

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Excellent

Based on 36 reviews

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Ryan Campbell

US

Jul 8th, 2025

Verified

They are very knowledgeable and quick to respond. Very easy to work with and super effective. Last year alone, they got us over 780 qualified leads. The only thing you need to know - they make us a lot of money.

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